Reviews


Air Conditioner Installation in Other, CA 94505

“From the beginning to the end, everything was great!!! I felt very comfortable throughout the entire process. I never felt pressured or like this was a ripoff in any fashion (like the last guy who ghosted me so Air Synergy had to come in a clean up his mess). They were very professional and very time efficient. The crew, Josue, Mario and Shawn were great. Several times they laughed, and I mean that gut-wrenching laugh, while working – it sounded as though they were really having fun – working! Air Synergy came referred to me by trusted friends and I would not hesitate to refer them to everyone I know and to my clients, as a Realtor. I would use them again for any of my other properties, because I don’t think I will be needing them for my home, again. Alberto gave me the best kind of warranty! This was just a great experience – I loved it!!!”
- Sandra B.

Ductless New Installation in Bethel Island, CA 94511

“Air Synergy is the best in the business and should be your first choice when looking for HVAC needs. We did a brand new installation about a month ago and going into the hottest weekend of the year, we are extremely grateful for their fantastic service.

We went through about 6 different quotes and even considered installing a DIY ductless unit ourselves until we found out you only get the manufacturer warranty if a certified professional performs the installation. Alberto left a great impression immediately when he came out for an estimate. Most companies will only install units they provide and what they sized, but Alberto was not most companies. First, he was perfectly fine to install a particular brand and model that we purchase ourselves but explained why its more cost effective to go with units they provide. Not only do they offer better labor/parts warranty, but after looking at the specs for a cassette unit we considered, he explained the complexity involved with the installation, how much it could cost, and how it could affect our future bedroom addition plans. Second, he was very keen on an installation that not only functioned well but looked great in the home. He took the time to show photos of the best looking units as well as how they look in their previous installations. He even suggested we go with a half ducted and half ductless system so the bedrooms would not have the mini split head units mounted on the wall.

All the quotes we received were around the same price range, but Alberto provided a quote that we felt offered the best value. He selected parts and a condenser unit that would be ready for a future bedroom addition. We even added the removal of 10 baseboard heaters. Overall it was a big project and Martha walked us through all the financing options, answering any questions we had. Even with supply chain issues, Alberto was able to get all the parts within a couple weeks.

The project started on time and the team was amazing. Josue, Shawn, Mario, Alexis, and later Luis were very professional, polite, and friendly. The outdoor condenser unit came with dents and scratches; and although it probably would’ve been functional, Josue refused to install it saying it was unacceptable and immediately organized a replacement to be sent from the manufacturer even if it risked a delay. It’s truly a testament to the quality Air Synergy was providing. Luckily the replacement arrived a couple days after they started and were able to complete the installation on time. They worked in a very tight attic space with very little ventilation so it was extremely hot. Josue even gave us some tips to improve the ventilation and the overall cooling efficiency. When the plumbers came to remove the baseboard heaters, they also looked at an issue with our water heater and replaced a malfunctioning pressure release valve.

Later the HERS Rater even said we made a great choice with Air Synergy and personally thought Air Synergy was the best in Bay Area in terms of value and quality. We completely agree and highly recommend Air Synergy.”

- Isaac K.

Air Conditioner Replacement in Oakley, CA 94561

“I am so very pleased with the service we’ve received from Air Synergy. We used them for a full furnace/AC replacement and the process was wonderful from beginning to end. Alberto was extremely informative during his first visit with us and did not hesitate to return to our house a few days later when we had a couple more questions to ask. We received quotes from four different companies and the pricing from Air Synergy was extremely competitive. The staff that performed the work were all very knowledgeable and respectful during the entire process. We also had Air Synergy move our A/C unit from the back of our house to the side of our house and it looks so much better not seeing the unit as soon as we walk out of the back door. The pricing to do this additional work was also very reasonable. We are extremely happy with Air Synergy and would recommend them to anyone, especially those looking to support local businesses!”

- Sonia A.

Air Conditioner Repair in Clayton, CA 94517

“Mom’s AC went out on Sunday. With temperatures over 100, and her health conditions, we were hoping to the air fixed quickly. I was able to added to the appointments Monday and Luis was able to fix my mom’s AC. He was polite and friendly. He explained the problem, and was able to get her air working. Thank you again for helping my mom out.”

- Catherine M.

Air Conditioner Installation in Walnut Creek, CA 94598

“From the first engagement with Air Synergy to the final installation of my new home air conditioning system, the service level was professional, informative and super responsive. I was uncertain about what improvement pathway to select and I was presented with several informative alternatives that incorporated the overall improvement to be gained in overall home environment quality, power efficiency compared to the required investment. On the day of the installation, the crew arrived on scheduled and did not leave for the day until the work was completed and the air system fully functioning. I highly recommend Air Synergy.”

- Jaime V.

Gas Furnace Installation in Kensington, CA 94708

“I recently had my furnace and water heater replaced along with air ducts and a new thermostat. Alberto was very responsive, and he took the time to understand the heating issues in my house. I had a couple of meetings with him and was satisfied with his various proposals. I am satisfied with the service provided and would recommend Air Synergy.”

- Victor G.

Air Conditioner Repair in Pittsburg, CA 94565

“Good service fix ac, very happy with air synergy”

- Gus A.

Air Conditioner Repair in Bay Point, CA 94565

“Very good knowing of the work”

- Fernando R.

Air Conditioner Installation in Oakley, CA 94561

“Luis was professional and patient, he answered ALL of my questions and walked me through everything”

- Simuel L.

Air Conditioner Maintenance in Antioch, CA 94531

“Great work in maintenance servicing whole house system for hot summer days. Thank you!”

- MAKSIM I.
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Air Synergy Heating & Air Conditioning, Inc.
Air Synergy Heating & Air Conditioning, Inc.
5.0
Based on 101 reviews
See all reviewsWrite a review
George Roche
George Roche
04:13 17 Feb 24
The installers from Air Synergy were professional, respectful, and friendly when replacing our HVAC system.Shaun came back to take care of a detail. He was knowledgeable, friendly and thorough. The employees at both visits vacuumed and cleaned up beautifully. We are very happy we chose Air Synergy.
Roxanne
Roxanne
21:52 13 Feb 24
Thank you to Shaun for always providing us with excellent service! He has gone above and beyond each time. He is thorough as well as kind and patient with answering my many questions. The front desk staff are very friendly and helpful as well.Highly recommend this company!
Ronald Nichols
Ronald Nichols
23:33 10 Feb 24
Shaun was very courteous and professional. He diagnosed the problem, explained the solutions and did not try to push other services. Would definitely recommend.
Dwight Wininger
Dwight Wininger
03:47 07 Feb 24
Shaun is a skilled service technician and he corrected all of our HVAC system deficiencies thanks very much Shaun!
Jason Johnson
Jason Johnson
19:46 30 Jan 24
Shaun is very detail oriented and very good with customer service. Very respectful, knowledgeable and patient.
Joseph Shatara
Joseph Shatara
15:13 30 Jan 24
R H
R H
16:55 08 Jan 24
Luis was courteous, efficient and did a great job sealing abandoned register vents
Richard White
Richard White
23:25 04 Dec 23
Quandra Ringold
Quandra Ringold
00:22 28 Nov 23
I only trust Air Synergy for my heating and cooling system. They do a great job, very professional and quality product.
Janaw Awng
Janaw Awng
01:55 23 Nov 23
Luis was very professional and knowledgeable. Immediately found the problems with my furnace and got it back to normal operation. Saved my Thanksgiving weekend. Highly recommend the company especially Luis.
S. Janos
S. Janos
01:51 22 Nov 23
Never seen contractor like them before. They are true to their charta, honest, hard working, quality over profit. The team has the most healthy dynamic, respectful with each other as much as with the client.I had full hvac (heating and waterheater) replacement. They showed up in time, they worked late. Their work was clean and professional, they know what they were doing, solved many issues on the way without hesitation, they have not need to be nodged to do the right thing or the right way, i have not felt the need to check their work at the end of the day. They also pointed out things that needs replacement or maintenance, and not to charge me more, or get another job but because they noticed it and let me know as a courtesy. (With photo and explanation of the potential problem they found).I can just highly recommend air synergy, and be greatful that I went with them.
Michael Morris
Michael Morris
16:39 15 Nov 23
Shaun M. was our maintenance technician today. He arrived on time, was pleasant and efficient! He was quick, yet thorough in his inspection and annual maintenance of our entire system. He asked questions about the performance of the system and made suggestions on how to keep it running like new. We love our AirSynergy installed HVAC system. We greatly appreciate Shaun's service today!
Veronica Seo
Veronica Seo
18:56 03 Nov 23
We had our entire HVAC replaced previously by them and the workers were fantastic and easy to work with. We recently and maintenance done by Shaun and he was super patient and kind with me as I tried to figure out where to send him for his inspection. He offered to replace our air filter since we had an extra one that was new. Would definitely recommend!
Ed Bettencourt
Ed Bettencourt
23:28 06 Oct 23
These guys were great. Very responsive and professional. Very patient with some issues that came up I had to deal with and gave me options. Special shout out to Zenia who answers the phones. Always had answers and the correct answers. Never steered me wrong.
Eduard Dewald
Eduard Dewald
23:24 06 Oct 23
Great all around
Vickie Bruner
Vickie Bruner
17:56 05 Oct 23
Georgia Olvera
Georgia Olvera
19:48 25 Sep 23
Shaun is courteous, knowledgeable and efficient. All these traits are necessary on an hourly job.
Mohammed Mellity
Mohammed Mellity
22:07 23 Sep 23
Greg Arend
Greg Arend
00:22 22 Sep 23
They were very professional in the work performed. 5 + stars!
Alan Hodges
Alan Hodges
04:36 13 Sep 23
They installed my mini-split system and did a very good job
John Dorr
John Dorr
20:58 11 Sep 23
charlotte C
charlotte C
16:08 11 Sep 23
Luis is very knowledgeable and he did a great job for my air conditioner to work!
Amy Smiley
Amy Smiley
21:39 07 Sep 23
I work for StoragePRO and we have an account with Air Synergy for our HVAC upkeep. Mario V. completed the maintenance today and was very knowledgeable and helpful. Very happy with service.
Natalie Pruis
Natalie Pruis
16:40 07 Sep 23
Wonderful service! They bring back the quality of true customer service.
Kevan Anderson
Kevan Anderson
19:51 25 Aug 23
Had a new-ish Fujitsu mini split break. It has been hard to find people who work on mini splits. Air synergy was responsive and every person I talked to was nice, patient, and good to work with. Something is going right here so I would give them a call.
Lawana Hudson
Lawana Hudson
12:54 22 Aug 23
The owner was GOD sent to me personally. It was during a time that it was I'm the 3 digit of weather and my AC went out. I have home warranty but it didn't help I was told I needed a new unit. The other company came out and said that they couldn't repair it. Then I called Air Synergy the representative said I'm going to send the owner. Then Alberto Mendez came to my home and repair it. I gave GOD praises for this man. I pray that GOD will bless him 100 fold. Whenever it's time to place I'll be calling on him.
Laura L2DAL
Laura L2DAL
05:06 14 Aug 23
Talk about great customer service!!! The whole Team from the moment your phone call is answered to the techs that come out to trouble shoot the issue to the owner who genuinely cares to get things up and running so that you're not suffocating in this heat. Best customer service in this area. I wish I could give more than 5 stars!!!
Mary Desa
Mary Desa
12:50 11 Aug 23
Luis has great knowledge of ac units. Highly recommended!
Nitinkumar Bhatt
Nitinkumar Bhatt
01:37 10 Aug 23
Luis Perez is a Friendly person. Considerate and enthusiastic. We will hire him again.
Abdel Abdelsalam
Abdel Abdelsalam
19:33 22 Jul 23
Happy with the service!
Brian Rong
Brian Rong
14:24 22 Jul 23
Luis is a very professional person, he did the job the professional way, gave very accurate diagnosis on both my Heater and AC, solved the problem as expected, I will definitely recommend him to anyone who need the AC and /or Heater service, myself will use him again in the future.
Cindy Ma
Cindy Ma
01:28 17 Jul 23
Amazingly professional and attentive HVAC company. Really highly recommend them as they fixed my old unit without giving me a high pressured sales tactic to upgrade it. I will 100% call this company for all my needs, including replacing my units in the future. His prices are very reasonable
Linda Orrante
Linda Orrante
20:26 13 Jul 23
It was really a great experience to meet a service owner, Alberto, who is honest and approaches his work with integrity. Use Air Synergy, you will be happy you did.
jhordan padilla reverol
jhordan padilla reverol
19:24 10 Jul 23
Kathie Campbell
Kathie Campbell
17:43 06 Jul 23
Air Synergy and Shaun were Amazing! They were on time, very professional, kept me informed on progress and were a pleasure to deal with! Would highly recommend them!!
Johnny Montes
Johnny Montes
18:30 21 Jun 23
Every experience we have had with Air Synergy has been a pleasant one.They installed our new furnace and Air conditioning system a year ago, and have just performed it's first maintenance service.From their professionalism, to their promptness, to their attention to detail, Air Synergy is a top notch company when it comes to your cooling and heating needs.John Montes
Michele Aguilar
Michele Aguilar
19:23 19 Jun 23
Anea was fabulous on the phone keeping me updated as to the technician’s arrival. Shaun was fabulous as well during the installation. My mother has Alzheimer’s disease and he was very kind, patient, and used a soft tone. They are very professional and customer service oriented!
Coyote Gaxiola
Coyote Gaxiola
18:42 20 May 23
I have had them repair my a/c twice, and they have been fast, efficient, and reasonably priced both times. Highly recommend!
jimmy bean
jimmy bean
22:11 17 May 23
they repaired our ice machine they cleaned and inspected our compressor for our walk-in cooler box. they were on time they were very polite and explained what our problems were in languages that i could under stand i would would absolutely recommend them with an A plus. thanks guys Antioch Lions Club
Mark Barron
Mark Barron
00:38 16 May 23
I contacted Air Synergy on Sunday because our AC (installed by another company) went out and the house was getting hot. The owner, Alberto, came out the next day and quickly identified the problem - a plugged furnace filter that another company was supposed to have replaced during a semiannual audit of our systems, but they didn’t. What a waste they were. I also had Air Synergy replace my second HVAC system last year and they did a great job. Why did I ever use the other company for anything?
Sandeep Singh
Sandeep Singh
18:05 15 May 23
I hired Air Synergy after interviewing four leading area HVAC companies to install three ductless units in my house. Alberto explained the process very well and gave me some good tips on the type of system I needed and where to install the units. The installation day was a long day but the guys were able to get it done in one day. There were a few kinks - which is expected for a job this large - but Alberto and the crew were all very responsive and are in the process of taking care of the issues. It's crystal clear that they care about their customers and are extremely responsive to their customers' concerns. I would highly recommend Alberto and his crew.
Lynn Acusa
Lynn Acusa
21:20 05 May 23
The technician Luis Perez provided excellent customer service. He did a great job and answered all customer’s concerns and questions. He is definitely an asset to the company.
Nicholas Aguilar
Nicholas Aguilar
23:56 06 Apr 23
the best
Paul Vesper
Paul Vesper
22:44 14 Mar 23
Air Synergy installed a heat pump in our home a year ago, and completed a thorough annual inspection & service today. I've been so impressed with their expertise & professionalism in every interaction, that I've also hired them to take care of 12 commercial HVAC units on the office building I manage.
Amir Traboly
Amir Traboly
05:44 01 Feb 23
Geneva Lee
Geneva Lee
01:48 08 Dec 22
A extremely prompt, efficient, honest and courteous company, we will definitely use in the future
Norman Remer
Norman Remer
06:02 26 Nov 22
Air Synergy really bailed us out! Our Fujitsu mini-split system was originally installed by another company, and we have had nothing but problems with it. It never got very warm in the winter and blew room temperature air in the summer when it was supposed to be cooling. During the triple-digit heat wave in the summer, my wife ended up taking our son out of town to escape the heat because our units just weren't working properly. We had that other company out several times, but they were never able to fix it. Air Synergy technicians were able to identify problems with the install immediately and found multiple issues that needed resolving.Alberto, the manager, was transparent and easy to work with and was very accommodating. Jose, the technician who did most of our work, was wonderful. He was skilled but unassuming, efficient but personable and very thoughtful. Our son ended up going down for a nap during the repairs, and Jose tried to be as quiet as possible as he worked and whispered to us when he needed to consult with us.In the end, Air Synergy was able to completely repair our system and it now works brilliantly. They also made practical adjustments as they went so that it would be easy to make repairs to our units in the future. We are so grateful for their skilled and thoughtful work and would highly recommend them to anyone.
Nick Mack
Nick Mack
19:10 12 Nov 22
I was referred to Alberto at Air Synergy by a neighborhood friend who used them to upgrade the AC at his house. Alberto was responsive and happy to discuss my project - adding a split AC/heat system to a small studio/accessory building in my back yard - and came by for a site inspection and quote only a few days after we first spoke. I compared his quote against another company recommended by another trusted source (our general contractor), and Air Synergy was less expensive and able to schedule the install sooner. The crew from Air Synergy showed up on time, did a great job prepping the job site (including clearing some plants and moving a storage box), installed the unit without any disruptions or drama, finished on time and left the site as clean as they found it. So far the unit is operating as expected. I would definitely recommend Alberto and Air Synergy to others!
Barbara Li Santi
Barbara Li Santi
20:31 24 Oct 22
Isaac Kim
Isaac Kim
23:29 02 Sep 22
Air Synergy is the best in the business and should be your first choice when looking for HVAC needs. We did a brand new installation about a month ago and going into the hottest weekend of the year, we are extremely grateful for their fantastic service.We went through about 6 different quotes and even considered installing a DIY ductless unit ourselves until we found out you only get the manufacturer warranty if a certified professional performs the installation. Alberto left a great impression immediately when he came out for an estimate. Most companies will only install units they provide and what they sized, but Alberto was not most companies. First, he was perfectly fine to install a particular brand and model that we purchase ourselves but explained why its more cost effective to go with units they provide. Not only do they offer better labor/parts warranty, but after looking at the specs for a cassette unit we considered, he explained the complexity involved with the installation, how much it could cost, and how it could affect our future bedroom addition plans. Second, he was very keen on an installation that not only functioned well but looked great in the home. He took the time to show photos of the best looking units as well as how they look in their previous installations. He even suggested we go with a half ducted and half ductless system so the bedrooms would not have the mini split head units mounted on the wall.All the quotes we received were around the same price range, but Alberto provided a quote that we felt offered the best value. He selected parts and a condenser unit that would be ready for a future bedroom addition. We even added the removal of 10 baseboard heaters. Overall it was a big project and Martha walked us through all the financing options, answering any questions we had. Even with supply chain issues, Alberto was able to get all the parts within a couple weeks.The project started on time and the team was amazing. Josue, Shawn, Mario, Alexis, and later Luis were very professional, polite, and friendly. The outdoor condenser unit came with dents and scratches; and although it probably would’ve been functional, Josue refused to install it saying it was unacceptable and immediately organized a replacement to be sent from the manufacturer even if it risked a delay. It’s truly a testament to the quality Air Synergy was providing. Luckily the replacement arrived a couple days after they started and were able to complete the installation on time. They worked in a very tight attic space with very little ventilation so it was extremely hot. Josue even gave us some tips to improve the ventilation and the overall cooling efficiency. When the plumbers came to remove the baseboard heaters, they also looked at an issue with our water heater and replaced a malfunctioning pressure release valve.Later the HERS Rater even said we made a great choice with Air Synergy and personally thought Air Synergy was the best in Bay Area in terms of value and quality. We completely agree and highly recommend Air Synergy.

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