Zone Control System Installation in Oakley, CA 94561
“Am totally impressed with Air Synergy regarding the job they did for our dual zone system install. We decided to go with the Mitsubishi Heatpump option, as it was the most cost-efficient in the long run. Alberto spent a few hours mapping out our house and sent the estimate after our consult the same-day. The estimate, alone, was clearly written, thorough, and had all the schematics laid out for the job. We signed the dotted line that same day and were so excited to get our new system! The work was scheduled the following week!
From the first day of work, Josue and Shawn arrived on time and ready to go. I even received timely text messages notifying me when they would arrive onsite. The system we put in is very intricate since we had to do a unit upstairs in the attic, all the way through down to the garage. Josue and Shawn were very polite & personable and communicated every step of the work they were doing for us. They explained in detail, and were open to any questions we had. It was very helpful to understand the phases of the work being done. We also had a change order the first day for air purifiers added (considering California fire season is a regular occurrence now), and Martha got the change-order documents to us via email within the hour. Air Synergy is a well oiled machine and every moving part was swiftly addressed, with no pause.
Back to the job: Unfortunately, we had 2 other work crews on site doing our windows and floors (we are expecting so we needed to get all the work done asap) but Josue and Shawn were very patient & flexible since it was a bit of a construction zone with so many guys working on top of each other. It was hectic but they truly made the best of it and didn't complain or express any grievances.
The fourth and final day of the work, Josue, Shawn, and Sergio tied up all the loose ends and ensured everything was working properly. Explained how to operate each unit (upstairs and downstairs) and told us to contact them if we ever ran into any issues.
I would absolutely hire Air Synergy again, if I could! Alberto has an amazing team and we had an outstanding experience, overall. They cleaned up after each day of work and essentially worked non-stop for 4 days on a job that I would think would take 10+ days to do. Efficient, hard-working, and top notch customer service, all around! THANK YOU SO MUCH, AIR SYNERGY! We truly appreciate everything you did to make our home the absolute best for the next 20+ years! We are already breathing fresher, more quality air and can even sleep better now. Do not hesitate to contact Alberto and his team. Zero regrets and worth every cent!”