Archives: Reviews
“Everyone was polite and professional. They worked non-stop to complete the installation in five days. Given that they installed the complex Harvest Thermal system, and had to remove our old heating and hot water system, it is amazing that they were able to do it in such a short time.
When we had problems with the system (getting hot water in a timely fashion and operating the complex thermostat) they made two visits, added more equipment, and gave us a tutorial on the thermostat.
We could not be happier wit Air Synergy and are pleased that they enabled us to completely electrify our home. We would never hesitate to recommend this company to neighbors and friends.”
“Luis is truly a credit to the company. He's always been forthright with what our systems need, and he's never trying to unnecessarily upsell services.”
“I am a property manager and I found Air Synergy about 3 years ago. Best find in my professional life, EVER! They have provided repairs, and installation of new units, both A/C and heating. Always on time, professional, and get the job done correctly. Won't ever use, or recommend anyone else!”
“I am NEVER disappointed with the service and dedication provided by Air Synergy. Always on time, professional, and provides an excellent job every time.”
“We had a system alert pop up on a hot day. We contacted the good folks at Air Synergy and Zenia promptly coordinated a quick service visit. Customer service was great all around and the technician (wish I captured his name) was friendly and excellent at what he does. Problem resolved and even got some tips and settings to help save more $ on our AC bill!”
“They had installed our dual HVAC system that included zoning for one of the systems about 2 years ago. The zoning has helped control the rooms we heat/cool which is reflected in reduced bills. This was the annual checkup of our system and as usual they always take the extra step.”
“Luis was early, efficient and friendly!”
“Always a pleasure interacting with Luis. Maintenance call went very smoothly. Thanks.”
“Had pleasure of Air Synergy installing a new heating and cooling system for us. Very happy with the great service. Thanks team.”
“Luis was able to determine what the problem was with the air conditioner, showed me the bad part, explaining what had happened, replaced the part, then checked to make sure everything was working correctly in a very timely manner. He was very courteous and answered all of my questions.”
“Air Synergy installed a new heating and air system in my house and couple of years ago. Alberto was very professional, knowledgeable, friendly and easy to work with. I asked many questions about the equipment and install, and Alberto answered all my questions to my satisfaction. The install was very smooth and the crew was very professional. I have since called them to service my system and conduct some minor inspections. Luis has come to my home and has done really great work and service. Air Synergy has always been there for me, before, during and after. Thank you Air Synergy!”
“I had Air Synergy replace and relocate my heater and air conditioner and my water heater. The best experience in terms of professionalism and customer service. Their affordable rates and great warranty they offer are unbeatable. I will definitely recommend this company to my family and friends.”
“From the beginning to the end, everything was great!!! I felt very comfortable throughout the entire process. I never felt pressured or like this was a ripoff in any fashion (like the last guy who ghosted me so Air Synergy had to come in a clean up his mess). They were very professional and very time efficient. The crew, Josue, Mario and Shawn were great. Several times they laughed, and I mean that gut-wrenching laugh, while working – it sounded as though they were really having fun – working!
Air Synergy came referred to me by trusted friends and I would not hesitate to refer them to everyone I know and to my clients, as a Realtor.
I would use them again for any of my other properties, because I don’t think I will be needing them for my home, again. Alberto gave me the best kind of warranty! This was just a great experience – I loved it!!!”
“Air Synergy is the best in the business and should be your first choice when looking for HVAC needs. We did a brand new installation about a month ago and going into the hottest weekend of the year, we are extremely grateful for their fantastic service.
We went through about 6 different quotes and even considered installing a DIY ductless unit ourselves until we found out you only get the manufacturer warranty if a certified professional performs the installation. Alberto left a great impression immediately when he came out for an estimate. Most companies will only install units they provide and what they sized, but Alberto was not most companies. First, he was perfectly fine to install a particular brand and model that we purchase ourselves but explained why its more cost effective to go with units they provide. Not only do they offer better labor/parts warranty, but after looking at the specs for a cassette unit we considered, he explained the complexity involved with the installation, how much it could cost, and how it could affect our future bedroom addition plans. Second, he was very keen on an installation that not only functioned well but looked great in the home. He took the time to show photos of the best looking units as well as how they look in their previous installations. He even suggested we go with a half ducted and half ductless system so the bedrooms would not have the mini split head units mounted on the wall.
All the quotes we received were around the same price range, but Alberto provided a quote that we felt offered the best value. He selected parts and a condenser unit that would be ready for a future bedroom addition. We even added the removal of 10 baseboard heaters. Overall it was a big project and Martha walked us through all the financing options, answering any questions we had. Even with supply chain issues, Alberto was able to get all the parts within a couple weeks.
The project started on time and the team was amazing. Josue, Shawn, Mario, Alexis, and later Luis were very professional, polite, and friendly. The outdoor condenser unit came with dents and scratches; and although it probably would’ve been functional, Josue refused to install it saying it was unacceptable and immediately organized a replacement to be sent from the manufacturer even if it risked a delay. It’s truly a testament to the quality Air Synergy was providing. Luckily the replacement arrived a couple days after they started and were able to complete the installation on time. They worked in a very tight attic space with very little ventilation so it was extremely hot. Josue even gave us some tips to improve the ventilation and the overall cooling efficiency. When the plumbers came to remove the baseboard heaters, they also looked at an issue with our water heater and replaced a malfunctioning pressure release valve.
Later the HERS Rater even said we made a great choice with Air Synergy and personally thought Air Synergy was the best in Bay Area in terms of value and quality. We completely agree and highly recommend Air Synergy.”
“I am so very pleased with the service we’ve received from Air Synergy. We used them for a full furnace/AC replacement and the process was wonderful from beginning to end. Alberto was extremely informative during his first visit with us and did not hesitate to return to our house a few days later when we had a couple more questions to ask. We received quotes from four different companies and the pricing from Air Synergy was extremely competitive. The staff that performed the work were all very knowledgeable and respectful during the entire process. We also had Air Synergy move our A/C unit from the back of our house to the side of our house and it looks so much better not seeing the unit as soon as we walk out of the back door. The pricing to do this additional work was also very reasonable. We are extremely happy with Air Synergy and would recommend them to anyone, especially those looking to support local businesses!”
“Mom’s AC went out on Sunday. With temperatures over 100, and her health conditions, we were hoping to the air fixed quickly. I was able to added to the appointments Monday and Luis was able to fix my mom’s AC. He was polite and friendly. He explained the problem, and was able to get her air working. Thank you again for helping my mom out.”
“From the first engagement with Air Synergy to the final installation of my new home air conditioning system, the service level was professional, informative and super responsive. I was uncertain about what improvement pathway to select and I was presented with several informative alternatives that incorporated the overall improvement to be gained in overall home environment quality, power efficiency compared to the required investment. On the day of the installation, the crew arrived on scheduled and did not leave for the day until the work was completed and the air system fully functioning. I highly recommend Air Synergy.”
“I recently had my furnace and water heater replaced along with air ducts and a new thermostat. Alberto was very responsive, and he took the time to understand the heating issues in my house. I had a couple of meetings with him and was satisfied with his various proposals. I am satisfied with the service provided and would recommend Air Synergy.”
“Good service fix ac, very happy with air synergy”
“Very good knowing of the work”
“Luis was professional and patient, he answered ALL of my questions and walked me through everything”
“Great work in maintenance servicing whole house system for hot summer days. Thank you!”
“I recently had my air ducts and a new thermostat installed…my air conditioner still wasn’t working. Called and scheduled an appt within a couple of days. Alberto quickly assessed the immediate problem and fixed it. He provided a concise explanation of what was wrong, how to fix it for the short term and what my options were, cost upfront and quoted me on the spot for replacement of my air conditioner and heater if needed. Pointed out some of the issues with the current units. Very impressed with the service provided, definitely worth the money. Highly recommend Air Synergy. I will use them for all my air conditioning and heater needs in the future! I am a very happy and satisfied customer.”
“Luis was very helpful and nice. This company was recommended by my employer and ot was the best company I’ve hired. Staff is nice.”
“Called your office, booked me an appointment for later in the afternoon, Luis came out to a blank thermostat, found problem right away was a very hot day, thanks for your same day service, very happy customer.”
“Service was excellent. Workers were knowledgeable and professional. They were able to determine what was needed and what was not without trying to sell me something I did not need. That was in sharp contrast to Stewart AC. I will highly recommend Air Synergy to friends and neighbors.”
“Excellent Experience from start to finish! Very professional, excellent communication, knowledgeable, quick to resolve our A/C issue. Thank you!”
“Very Professional! Great job no complaints air-conditioning works perfect!”
“Luis, Shaun, Josue, and Alexis were great, polite, and professional. Luis especially made sure I know how to operate the app. They cleaned up after so you can’t even tell they were there installing 2 units – thank you!”
“Wow- professional service doesn’t get any better than this company’s!
From the first appointment (written quote) to the installation (complete in one day with extras), very timely, clean, polite and as professional as it gets! This company exemplifies the gold standard of excellence.
They’re capabilities are broad, too, so we will be hiring them again for further improvements to our property. The quality they provide is impressive, to say the least.”
“Luis did a outstanding job for my annual furnace and air conditioning systems. Much better than my previous maintenance provider. He insured they system was operating efficiently and cleaned areas the other provider would just ignore. Please schedule Luis for my next service!!”
“From the initial inspection and job estimate, to the completion of the installation, we always felt we had made the best decision by employing Air Synergy to provide the service. Everyone was professional, and pleasant, as well as knowledgeable and informative. Our installation was quick, but thorough and efficient. We are very pleased with the units, and the finished product. If we have any additional HVAC work needed, we will certainly make Air Synergy our first choice!”
“Service Technician Luis P. arrived timely on schedule providing alert notifications.
Overall friendly, courteous & professional. Luis provided exceptional & thorough complete maintenance service.”
“Your crew was MAGNIFICENT!! Courteous, Professional and VERY meticulous in their work. One of (if not THE best crew that I have ever encountered.
*Always cleaned up at the end of each day
*Total respect for my home
*Always showed concern for the task at hand
*I could go on for pages but suffice it to say that they were GREAT!
Thanks to Each & every one of them for a job well done.
I love my new Mini Split Hybrid System !!”
“Alberto and his team exceeded our expectations 100%. Their dedication to making us a satisfied customer was first rate in every way. I would consider them to be a Diamond and Five-Star provider, and will use them again in the future.”
“Saved thousands of dollars today. Thought I had a replacement, but turns out a repair will do the trick (for now) giving me some time to save up for the inevitable replacement of the ac/heating. Super friendly and helpful. THANK YOU!!”
“Our A/C repair technician was Louis he was very courteous and very knowledgeable about repairing the a/c unit outside and even though the job wasn’t completed his trouble shooting skills are excellent in finding the problem and parts needed to repair in the coming weeks which needed to be ordered and are awaiting our approval. I would recommend this company to anyone “
“Am totally impressed with Air Synergy regarding the job they did for our dual zone system install. We decided to go with the Mitsubishi Heatpump option, as it was the most cost-efficient in the long run. Alberto spent a few hours mapping out our house and sent the estimate after our consult the same-day. The estimate, alone, was clearly written, thorough, and had all the schematics laid out for the job. We signed the dotted line that same day and were so excited to get our new system! The work was scheduled the following week!
From the first day of work, Josue and Shawn arrived on time and ready to go. I even received timely text messages notifying me when they would arrive onsite. The system we put in is very intricate since we had to do a unit upstairs in the attic, all the way through down to the garage. Josue and Shawn were very polite & personable and communicated every step of the work they were doing for us. They explained in detail, and were open to any questions we had. It was very helpful to understand the phases of the work being done. We also had a change order the first day for air purifiers added (considering California fire season is a regular occurrence now), and Martha got the change-order documents to us via email within the hour. Air Synergy is a well oiled machine and every moving part was swiftly addressed, with no pause.
Back to the job: Unfortunately, we had 2 other work crews on site doing our windows and floors (we are expecting so we needed to get all the work done asap) but Josue and Shawn were very patient & flexible since it was a bit of a construction zone with so many guys working on top of each other. It was hectic but they truly made the best of it and didn't complain or express any grievances.
The fourth and final day of the work, Josue, Shawn, and Sergio tied up all the loose ends and ensured everything was working properly. Explained how to operate each unit (upstairs and downstairs) and told us to contact them if we ever ran into any issues.
I would absolutely hire Air Synergy again, if I could! Alberto has an amazing team and we had an outstanding experience, overall. They cleaned up after each day of work and essentially worked non-stop for 4 days on a job that I would think would take 10+ days to do. Efficient, hard-working, and top notch customer service, all around! THANK YOU SO MUCH, AIR SYNERGY! We truly appreciate everything you did to make our home the absolute best for the next 20+ years! We are already breathing fresher, more quality air and can even sleep better now. Do not hesitate to contact Alberto and his team. Zero regrets and worth every cent!”
“Air Synergy was a pleasure to work with. From start to finish the whole process was performed with such attention to detail while designing our new system, nothing was rushed and all options were carefully considered and presented as easily understandable tradeoffs. The crew was professional and friendly, they cleaned up after they were done and didn't leave until everything was perfect. The office is prompt in responding and will communicate the day before as well as on the day of when the technician is expected and on their way. And all this was done at a competitive price. I strongly recommend Alberto & Air Synergy and will be using them for any relevant project in the future”
“Alberto, he’s really nice and arrived on time. He patiently explained to me what’s wrong with my air conditioner and fixed it quick. It was really hot that day and thanks to Alberto.”
“Very friendly and professional. Air Synergy explained everything and cleaned up afterwards”
“Friendly, courteous & polite crew. 2 Rudd HVAC systems installed within the 2-day timeframe. Air Synergy business philosophy & (first year) peace of mind is the key magnet of backing up their equipment. Also getting the job done right the first time really solidified the customer experience. Overall a great customer experience. Hope to enjoy the HVAC systems for many years to come. Thank you, Eli”
“Alberto came to check our system and charge our unit. He let us know that we didn’t need a charge and gave us some useful information on how to best keep our house cool. Very honest, easy to talk to. Would highly recommend this service to anyone looking for a good air conditioner technician.”
“Alberto and his team were terrific. Very professional and informative through the entire process. We had a new furnace and air conditioner system installed and are very happy with the results. Would will definitely recommend this company to others. :)”
“Alberto was great- always very informative with what he is doing”
“Great maintenance service after great installation last year! I recommend this company to everyone I know!”
“Very satisfied with the repairs made, service techs were very professional and explained everything that they were doing. Will definitely use this company again and will recommend to friends and family.”
“Alberto was the technician who arrived to service my AV/Furnace in my home. He was very good at explaining things to me and offering suggestions on improvements to my units efficiency and ongoing performance. It's an older unit, but still running, though I'm planning to start saving for the day it needs to be replaced and I'll definitely be reaching out to Air Synergy when that day comes.”
“Friendly, courteous, knowledgeable and professional staff. Everything looks and works great”
“Hello. My name is Melody Lacy. We were looking for heating and air conditioning. We didn’t know anyone who had to use this service so I decided to look on Yelp for businesses in our area. I found Air Synergy that had wonderful reviews so I decided to contact them and a couple others for estimates! Air Synergy was the utmost Best! My husband met with Alberto he was very impressed with his knowledge of all our needs! The attention to detail and speed of installing all the heating air conditioning and new tankless water heater was amazing! Paseo, Luis and Ciro worked amazingly fast efficient! I am going to recommend this company to anyone I know that needs heating, air conditioning, etc! Also if no one has a tankless water heater, probably the best money we have ever spent on a product! So worth it! Thank you again gentlemen and Air Synergy for an outstanding job well done!!! Very very Happy Customers!!! Dennis n Melody Lacy”
“Very helpful very respectful, appreciated the honesty regarding my furnace system condition. Other company’s were trying to oversell me, this company was reasonable and honest”
“Professional I got an air conditioner install as well as heater very reasonable price and good at what they do they are quick and know what they are doing I truly recommend to anyone who needs work done in their house !!! Five stars”
“Professional, and definitely recommend to anyone who is seeking any work done – they do an amazing job and are quick”
“Very professional and thorough workers. Completed installation of new air conditioner and heating unit and made sure everything was to our satisfaction.”
“Needed to have furnace and ac unit replaced. Alberto gave me all info and recommendations prior to install, which was very helpful. Luis and Josue were the technicians and did an excellent job! Pointed out small things that needed to be attended to, which they happily took care of. The entire team was very professional and very friendly as well. Customer service, which seems to be all but nonexistent nowadays, was/is off the charts awesome. I’ll be happy to use them on any future projects and will highly recommend them to my friends and family. Thank you to the entire team.”
“I had a great experience with air synergy. The costumer service was professional and the repair was done on the spot. This company delivered in punctuality and honestly. I would definitely recommend it to anyone needed their service.”
“Called on Saturday evening. Received a text back in short time. Came out Sunday morning and took care of it. Did a great job explaining what was going on and made a recommendation for an adjustment to keep the same problem from happening again. Paid a bit extra for a Sunday repair, but that is generally standard and it was in the middle of the heat wave so not an issue.”
“The gentleman let me know everything, that was going to be done. Friendly and very professional……..Thank You!”
“Air Synergy was professional and responsive to all my needs. Alberto came out for a service call to examined my broken AC. He was very knowledgeable and outlined what it would take to fix it. Since the system was 22 years old and already been repair previously I asked about replacement. He laid out my options and did not pressure me to choose either way. The price he quoted for a new unit was $3200 less than the high pressure sale I got from another company.
My install started off a little late because of an emergency call out but went smoothly once Luis was able to get started. He was very professional and helped me set up my Nest app as well.
I highly recommend Air Synergy!!”
“My AC went out on the hottest day of the year at 4am on a Saturday. Air Synergy was available to repair it while other shops were closed for the weekend. Alberto was on-time, pleasant to work with, provided some suggestions and alternatives and then fixed my AC. I am grateful that they were able to do the work quickly and efficiently. One of the persons living in the home is sensitive to heat and without the AC, he could have suffered substantial consequences. Thank-you Alberto.”
“Our AC took a dive on us during the start of the summer and with the insane heatwave this week in the Bay Area it was becoming unbearable staying in the house with our internal temps going above 100 degrees! A few other places we checked out to fix it, including our own home insurance, were asking anywhere from $3000 to $4000 just to repair our outside AC unit, to use any Freon, etc. And it was even more so just to replace both the outside and inside AC units with them. So I ended up wanting a second opinion and found Air Synergy last night, they were local and I read many great things about Alberto and the company via google reviews.
With that said, Alberto showed up earlier today to inspect our AC and ultimately did end up getting it working again and keeping our house cool for at a fraction of the price. He found out that there was nothing wrong with our outside AC unit, but it was the inside AC unit having a blockage. While he couldn't remove the blockage fully — that requires a full inside/outside AC unit replacement — he did fix everything else and got cold air running into the house again. He told us to keep it running for 1 hour and then shut it off for 15 minutes, repeating this interval, to keep it working properly. All in all, it took Alberto about 2 hours or so to fix everything for us properly and for at a fraction of the cost, this is in contrast to everyone else we've come across each taking 30 minutes only to barely look at the issue(s) and charging us a ton of money for zero work done.
All in all we're VERY SATISFIED with Air Synergy and will ask them to come back to install our new AC units sometime early next year and for future maintenance too! Thanks Alberto, you're a life saver!”
“Alberto came earlier than expected but that was good.
He was personable and quickly analyzed the problem(s):
replaced bad dual run capacitor;
installed new hard start kit for compressor to work along with new capacitor to increase compressor torque and relieve stress on new capacitor;
repaired burnt electrical connections and installed new connectors.
Alberto was very professional, efficient, knowledgeable and displayed much integrity through his work ethic.
I would highly recommend him to anyone. I am more than pleased… by the way, our AC works like new.”
“Alberto Mendez came earlier than our appointment ‘time window‘ which was great.
He quickly analyzed the problem(s): replaced bad dual run capacitor;
installed new hard start kit for compressor to work along with new capacitor to increase compressor torque and relieve stress on new capacitor; repaired burnt electrical connections and installed new connectors— all of this completed expeditiously, excellently and professionally.
I immediately liked Alberto because his sincerity, caring, and integrity came through right away. I would most definitely recommend him to anyone. I am sooo satisfied and won’t hesitate to call him again if needed.”
“Mr Mendez was on time and very professional. I would recommend this Company to anyone who needs air conditioning service. “
“I contacted Air Synergy and the owner, Alberto, was able to come out pretty quickly. He diagnosed the problem with my old outdoor AC condenser. The compressor was bad. He gave me three options to get my ac system working again, and I decided to replace the complete outdoor unit, since it was old and inefficient. I had the evaporator coil recently replaced so there was no need to replace that.
I found Alberto and his crew knowledgeable, respectful and friendly. I also liked using a local contractor. I would highly recommend Air Synergy for HVAC services.”
“Alberto was great. On time and very thorough.”
“Very professional, friendly and most of all they did an excellent job. Would definitely recommend this Co. TY to Alberto & Crew.”
“We love the service from free estimate til the job done!
The owner Alberto really care about all the customer, he provided the best price and service for us! I will referral to my friends for any ac job!??”
“very pleasant visit, on time and friendly, professional work, helpful and quick”
“My aircondition was fix now it's cooling thanks to alberto the owner of air synergy. He was helpful I recommend this to everybody.”
“Fast response and professional results”
“On behalf of the Mercurio Family, Thank you Air Synergy for saving us & repairing our furnace/ac in these difficult times of this weird covid pandemic. Appreciate how clean and thoughtful Alberto was, wearing gloves,face mask,wearing shoe booties, and sanitized everything he touched. My husband said Alberto was very experienced and confident in his work, had good work ethic, and was a man he could trust. pricing was very reasonable. we signed up for the maintenance plan, small price to pay to prevent breakdowns and have a more energy efficient system. furnace runs Quieter now!”
Our home AC had a leaking evaporator coil and used the older refrigerant. I contacted a few companies through yelp and scheduled 6 of them for quotes. Alberto contacted us within the day and came in with the lowest price and recommended that we only needed to replace the AC since we wanted to update our system to the new refrigerant. Everyone else wanted to install a new furnace along with the AC system, Alberto didn’t see a need for that. We decided to use Air Synergy and they came the next week to install a new AC System along with cleaning the blower. They were in and out within hours! They demonstrated great quality craftsmanship and were particular with our system looking great. That was highly appreciated.
I highly recommend using Air Synergy for your HVAC needs!
My A/C went out while we were in a heat wave. I have a 3 month old crying, I emailed Air Synergy at 5 in the morning on a Saturday and received a response within minutes!
Schedule an appointment for Sunday, Alberto came on time and identified the problem 60 seconds flat. Talked over the figures which Alberto was completely transparent about. He did not try to up sell me or have me purchased anything I didn’t need. He fixed the issue and made it better than before. Verified the system was fully functioning. Now my baby is sleeping comfortably in my arms as I’m writing this review lol.
Wow! I had two other well known companies come and all said my unit couldn’t be fixed. Other companies kept saying I had to replace. But here comes Air Synergy Alberto and tony and I heard good news they could do my ac repair same day here at my house in Antioch and they had everything on there trucks. They showed me the correct way of repairing and the incorrect way. They did this ac repair the correct way and the price was reasonable. The ac maintenance this unit needed and what they did to it made a humongous change to the point where before the unit would be noisy and would rattle the walls with noise. Now it’s very quiet!!! My wife can sleep at night im so happy I called these guys if only all companies had this good work ethic and were this honest with there work. They left my old unit like new now working perfectly. God bless you Alberto and tony thank you for being good people. Your experience truly showed. I will recommend you to my family and friends!